If the industrial touch screen is not responding, there may be several possible reasons. Here are some common troubleshooting steps.
- Check the power connection: Make sure the power connection of the touch screen is firm and the power supply is normal. If you are using an external power adapter, verify that the adapter is functioning and providing the correct voltage and current.
- Check the touch screen’s connection: check the connection between the touch screen and related equipment (such as an industrial computer or controller). Make sure the connecting plug is securely connected and there are no disconnected or loose cables.
- Clean the surface of the touch screen: Sometimes dirt or grease on the surface of the touch screen may cause unresponsive touch. Gently clean the surface of the industrial touch screen with an appropriate cleaner and a soft cleaning cloth to make sure nothing is blocking touch signal transmission.
- Recalibrate the touchscreen: Sometimes the touchscreen needs to be recalibrated to work properly. Consult the user manual or maintenance documentation for your touchscreen device to find instructions on recalibrating the touchscreen and follow the instructions.
- Check the driver or software settings: Make sure the touch screen driver and related software settings are installed and configured correctly. If necessary, try reinstalling the touchscreen driver or software and make sure it is compatible with the version of the operating system or application.
- Contact technical staff: If the above steps do not solve the problem, it is recommended to contact the manufacturer of the industrial touch screen for further assistance. They may be able to provide troubleshooting guidance or suggested fixes specific to that device.
Please note that before performing any maintenance or troubleshooting steps, be sure to disconnect power to the touchscreen to avoid electric shock or other safety risks.